Privacy Policy

1) Overview

This Privacy Policy explains how My Biz Need (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our websites, apps, and related services (collectively, the “Service”). By using the Service, you agree to this Policy. If you do not agree, please do not use the Service.

2) Data we collect

• Account & profile: name, email, password hash, organization details (e.g., business name, logo), and preferences.
• Operational data: clients, estimates, invoices, jobs, appointments, payments metadata, and uploaded files (gallery or minisite media).
• Usage & device: log data, device/browser info, app events, approximate location (from IP), cookies, and similar technologies.
• Support & contact: messages you submit through forms or email.

3) How we use your data

• Provide and operate the Service (authentication, storage, billing, features).
• Maintain safety, prevent abuse/fraud, and ensure reliability.
• Respond to requests, support, and product notifications.
• Improve the Service (analytics, research, troubleshooting).
• Comply with legal obligations and enforce terms.

4) Legal bases (EEA/UK)

Where GDPR/UK GDPR apply, we rely on: performance of a contract, legitimate interests, consent (e.g., certain marketing/cookies), and compliance with legal obligations. You may withdraw consent at any time where applicable.

5) Sharing & processors

We share data with trusted service providers who process it on our behalf under appropriate agreements and safeguards:

• Hosting & database: Supabase (authentication, Postgres, file storage/CDN).
• Payments: Stripe (payment processing; we do not store card numbers).
• Email delivery: Resend and/or SMTP (e.g., Gmail) to send transactional/support emails.
• Analytics & logs: internal logs and telemetry.

We may disclose data if required by law, to protect rights/safety, or in connection with a business transaction (e.g., merger or acquisition).

6) Cookies & similar tech

We use cookies/local storage to keep you signed in, remember preferences, and improve performance. You can manage cookies in your browser; some features may not work if disabled.

7) Data retention

We keep data only as long as necessary to provide the Service, comply with law, resolve disputes, and enforce agreements. You may request deletion (see “Your rights”).

8) Security

We use reasonable measures such as encryption in transit, authentication controls, and limited access. However, no system is 100% secure — use strong passwords and contact us if you suspect unauthorized access.

9) International transfers

If data is transferred internationally, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) where required by law.

10) Your rights

Depending on your region, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. Contact us to exercise these rights.

11) Children

The Service is not directed to children under 13. We do not knowingly collect data from minors. If you believe a child has submitted personal data, contact us to delete it.

12) Changes to this Policy

We may update this Policy periodically. The latest version will always be available on this page, with the effective date updated accordingly.

13) Contact

Questions or requests? Email us at privacy@mybizneed.com or support@mybizneed.com.